1. Introduction

Soul Odisha Tours & Travels / Travhub (“we”, “our”, “us”) is committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website or services.

2. Information We Collect

• Personal Information: Name, phone number, email address, address.
• Booking Details: Travel dates, preferences, number of travelers.
• Payment Information: Transaction details processed via secure payment gateways.
• Technical Data: IP address, browser type, device information, pages visited, cookies.

3. How We Use Your Information

• To process bookings, confirmations, and customer service requests.
• To communicate travel updates, reminders, and notifications.
• To improve user experience and website performance.
• To ensure safety, fraud prevention, and regulatory compliance.
• To personalize travel recommendations and offers.

We never sell your personal information to third parties.

4. Sharing of Information

We may share your information only with trusted partners involved in your travel:

• Hotels, drivers, guides, and service providers.
• Payment processors for secure transactions.
• Government authorities if required by law.

All partners follow strict confidentiality and data protection obligations.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Improve website functionality
• Analyze site traffic and user behavior

You may disable cookies from your browser settings anytime.

6. Data Security

We use secure encryption, access controls, and safety protocols to protect your personal data from unauthorized access, loss, or misuse.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us directly through our support or website contact form.