1. Introduction

By booking any tour, package, cab service, or activity with Soul Odisha Tours & Travels / Travhub, you agree to the Terms & Conditions listed here. Please read them carefully before making any reservation.

2. Booking & Payment

• All bookings must be confirmed with a minimum advance payment.
• Full payment must be completed before the journey begins.
• Prices may change depending on season, availability, and customization.

3. Cancellation & Refund Policy

• Cancellations made 7 days before travel are eligible for partial refund.
• Cancellations within 7 days are non-refundable.
• Refunds (if applicable) are processed within 7–10 working days.

4. Tour Inclusions & Exclusions

Inclusions: Only the services clearly mentioned in the package such as stay, transport, and guide.

Exclusions: Entry tickets, camera fees, special activities, and personal expenses unless specified.

5. Travel Documents

Travelers must carry valid ID proof, permits (if required), and all necessary government documents during the journey.

6. Responsibilities of Travelers

• Follow safety instructions given by guides or drivers.
• Respect local culture, environment, and traditions.
• Travelers are responsible for any damage caused to property or vehicles.

7. Cab Services

• Drivers are background-checked and trained.
• Extra charges apply for extra km, hours, night halt, or waiting time.

8. Liability Disclaimer

Soul Odisha Tours & Travels / Travhub is not responsible for delays or changes caused by:

• Weather conditions
• Natural calamities
• Strikes or political issues
• Vehicle breakdowns
• Situations beyond our control

We will try our best to arrange suitable alternatives.

9. Itinerary Changes

For safety or operational reasons, itineraries may be modified. Travelers will be informed whenever possible.

10. Image & Media Usage

Photos or videos taken during tours may be used for promotional purposes unless the traveler requests otherwise.

11. Governing Law

All terms are governed by the laws of India. Any dispute will fall under the jurisdiction of Odisha courts.